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1. What is an ISO rating?

The Insurance Services Organization (ISO) is the leading supplier of statistical data supplied to insurance companies nationwide to establish fire insurance rates. When this data is utilized, a lower rate defines a better premium on fire-insurance rates for both commercial and residential properties. Ratings can only be lowered by significant “measurable” improvements in the fire protection infrastructure, delivery of service methods, response times, adequate staffing, water supplies, etc.

2. What is the Mount Dora Fire Department ISO rating?

The Mount Dora Fire Department has an ISO (Insurance Services Organization) rating of 2.

3. Why do fire trucks with full lights and sirens go through red lights at intersections and then, after they go through, they turn off their lights and slow down?

Sometimes several units are dispatched to the same incident. When the first unit arrives on scene, they may assess the situation and inform the dispatcher they can handle the emergency. All other responding units are then cancelled and put back into service, ready to take another call.

4. Does the fire department fill swimming pools?

Neither the City nor the Fire Department will fill swimming pools. To have a pool filled, look in the Yellow Pages under Pool Sales and Service.