Sept Detailed Pool Calendar _ Final

Recreation QR Code Opens in new window  |  352-735-7183  |

Refund/Cancellation Policy:

  • Request for refunds and withdrawal must be made in writing. If the written cancellation notice is not received prior to the registration deadline, patron is responsible for full price of program.
  • Refund Request received seven (7) days in advance of the program start date will be honored in full less any deposit or registration fees. 
  • No refund will be provided for day passes, administrative processing fees, non-refundable deposits and/or registration fees, or request received on or after the program start date. 
  • Refunds usually take 3-6 weeks for processing.

Permit Receipts:
In the event of a cancellation, a written letter must be submitted to the City of Mount Dora Parks and Recreation Department requesting a refund.

In order to receive a full refund, the user MUST notify the Parks and Recreation Department (352-735-7183, Monday-Friday, 8am -5pm) of any cancellation or change at least 7 days prior to the scheduled event.

COVID Information:

The City of Mount Dora reserves the right to take temperatures or ask about self-monitoring of temperatures for any recreation program or entering recreation related facilities until further notice.

CDC considers a person to have a fever when he or she has a measured temperature of 100.4° F (38° C) or greater, or feels warm to the touch, or gives a history of feeling feverish. 

Note: Even though measured temperature is the preferred and most accurate method to determine fever, it is not always possible to take a person’s temperature. 

In certain situations, other methods of detecting a possible fever should be considered:
Self-reported history of feeling feverish when a thermometer is not available or the ill person has taken medication that would lower the measured temperature. The person feels warm to the touch, appearance of a flushed face, glassy eyes, or chills if it is not feasible to touch the person or if the person does not report feeling feverish.