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Building & Fire Prevention Construction Services

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1. Is my house within the city limits of City of Mount Dora?
2. Do I need a Notice of Commencement?

City Clerk

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1. How do I obtain information about city elections?
2. What is the cost for obtaining public records?
3. Where and how do I register to vote?

City Council

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1. Who is my City Council representative?
2. How do I contact City Council?

City Manager

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1. May I schedule an appointment with the city manager?
2. I am new to Mount Dora. How can I get involved in local government?

Finance

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1. What is the tax rate on my property?
2. How do I find the appraised amount of my property?

Fire

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1. What is an ISO rating?
2. What is the Mount Dora Fire Department ISO rating?
3. Why do fire trucks with full lights and sirens go through red lights at intersections and then, after they go through, they turn off their lights and slow down?
4. Does the fire department fill swimming pools?

Fire - Fire Inspections & Permitting

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1. What are some of the areas the inspector will be looking for when performing an inspection?
2. Can I burn leaves and/or trash in my yard?
3. Does the Fire Department refill and recharge fire extinguishers?

Fire - Fire Prevention & Community Service

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1. Should I have a “Fire Escape Plan” for my family?
2. What type of fire extinguishers and how many are recommended for the home?
3. How many smoke detectors should I have and where should they be placed?
4. How can I request firefighters for a school visit or public event?

Fire - Operations

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1. Why does a fire truck show up when I call for EMS?
2. How do I obtain a copy of a report?
3. What other responsibilities do firefighters have other than fighting fires?
4. Why do I see firefighters at stores when they are working?

Historic Preservation

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1. How do I get a historic marker for my house?
2. How do I make changes to my historic home?

Human Resources

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1. How do I apply for a city job?
2. How do I know when the city is accepting applications?
3. Is there a number I can call to monitor job opportunities?
4. Can a resume be submitted in place of an application?
5. Can I apply for a position that is not currently advertised?
6. Is there an application deadline?

Library

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1. Is there a charge for a library card?
2. Do we need proof of residency for a library card?

Main

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1. How do I contact a city/county department?
2. Where can I find the answers to my frequently asked questions?

Parks & Rec

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1. Where is the Mount Dora Community Building?
2. Who do I contact to reserve/rent City parks and/or buildings?
3. Who do I contact to purchase a cemetery space in the Pine Forest Cemetery?
4. How do I get information placed in the kiosk at Donnelly Park?
5. Who do I contact to schedule a special event?
6. Who do I contact to register/enroll for City programs, events and/or activities?
7. Where is the Mount Dora Pool?

Planning & Development - Downtown Streetscape Phase 2

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1. How long will downtown be under construction?
2. Why is this construction nessecary?
3. Will downtown be accessible during construction?
4. Will there be night work?
5. Will 4th Avenue Pedestrian Mall be open for traffic?

Planning & Development - Planning and Zoning

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1. What is my zoning district?
2. What are my setbacks for a residential pool and pool enclosure?

Public Works & Utilities

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1. Where can I get a tree removal permit?
2. Does the City have standard utility drawings?
3. How can I display an overhead banner for my event?

Public Works & Utilities - Electric

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1. How do I pay my utility bill?
2. How do I get electric service at a new facility?

Public Works & Utilities - Water

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1. What should I do if there is a Boil Water notice?
2. How do I turn my water off for a repair?
3. What do I do if I have discolored or cloudy water?

Public Works - Evans Park/Edgerton Court Improvements

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1. Where can Lawn Bowling Club members park?
2. Where will the Village Market be held while the park is under construction?

Purchasing

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1. How do I register to be a vendor?

Utility Customer Service

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1. How do I get my utilities turned on or off?
2. How can I pay my utility bill?
3. How do I get a Business Tax Receipt?
4. Where can I apply for car wash, garage, carport, or yard sale permits?
5. What is the direct telephone number for the City's Customer Service Department for utility billing, utility cut-off/turn-on, complaints, etc.?

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