Hurricane Irma Citizen's Information

To report a power outage - 352-735-7141
Mount Dora Electric Customers only

If you are serviced by SECO or Duke Energy, please call them at the numbers listed below.


POWER OUTAGE UPDATE (September 16, 2017 1:50 p.m.) - At this time, all customers have had their power restored.  If you are still having power issues, please call our power outage line at 352-735-7141 to report it.

DEBRIS - Waste Management will pick up bagged or containerized debris during yard waste pick up. Other debris, regardless of size, will be handled by the FEMA approved contractor for the city.

• Storm-related Vegetative Debris

o The county is mobilizing resources to pick-up storm-related debris at no charge to residents.
o Residents may bring storm-related vegetative debris to the Central Landfill Facility or convenience centers for disposal, free of charge.
o Alternately, storm debris can be left at the curb for pickup by a Solid Waste contractor over the next few weeks, free of charge.
o Be aware that outside contractors who approach residents seeking payment for storm debris removal are not affiliated with Lake County.
o If anyone is asked by their residential hauler for additional payment to remove debris, DO NOT PAY and immediately call 352-253-9999 to report this potentially fraudulent activity.

FALLEN TREES - You do not need a permit from Public Works to have a fallen tree removed.

WATER - Our water system was unaffected and the water from your faucet is safe to drink and bathe in.  Toilets can be flushed.

GARBAGE - Waste Management trucks are continuing to pick up today but, due to the high volume, some areas may not be picked up today. The areas he identified at this time are east of 5th and Highland as well as Loch Leven and Lancaster; however, the trucks will be back in the city tomorrow morning to complete the areas that are not done today.

CITY OFFICES - Are open and back to business.

LAKE JOHN/DOGWOOD ESTATES EVENT - Spillage from two manholes located on Old Eustis road were actually the area of concern for the possible spillage into Lake Gertrude. We also had a lift station fail on Lake John and several attempts to fix it along with no power created a challenge for the crews, but on Friday the lift station was working as expected. Even before sewage could flow into Lake Gertrude (as a note of caution) it flows through a retention pond, very little to none flowed into Lake Gertrude based on a visual of the crews working in the area.  Shelly Environmental services began pumping the manholes last Thursday and Friday to keep spillage from entering Lake Gertrude. Absolute Line Tech has been hired to assist with repairs and additional lime treatments as needed.

The City of Mount Dora Building Department permit window will be staffed with one permit technician to provide customer service for residents and businesses wishing to apply for electrical permits due to storm damage. One Building Inspector will be providing on-site electrical inspections and the Building Official will be on-duty, as well.

City Hall 1st floor Permitting will be open on Saturday, September 16, 2017 from 8:00 am to 5:00 pm. Please provide assistant for notification and advertisement of tomorrow’s permit service. Mickey Weiland, Building Official can be reached at 352-516-3657.

Building & Fire Prevention Construction Services

510 N. Baker St.

Mount Dora FL 32757

Ph: (352) 735-7115

Important Phone Numbers:

FEMA (Federal Emergency Management Agency): 1-800-462-7585

Elder Affairs: 1-800-963-5337

Department of Financial Services Insurance Claim Hotline: 1-800-227-8676 (800-22-STORM)

Army Corps of Engineers (provides tarps for damaged homes): 1-888-766-3259

American Red Cross - Disaster Relief Donations - 1-800-HELP-NOW (1-800-435-7669)

Salvation Army - Donation Relief Site - 1-800-SAL-ARMY (1-800-725-2769)

Be aware of Scams!

Be careful with Hurricane Scams and what could happen after the storm.  NEVER give financial information over the phone and if you choose to donate, use legitimate organizations such as the Salvation Army and American Red Cross.  NPR Article on Scams.

Please see the power outage phone numbers for residents to call and report a power outage below:

  • Sumter Electric Cooperative, Inc.
    Report a power outage: (800) 732-6141
    Outage map:
  • Clay Electric Cooperative
    Report a power outage: (888) 434-9844
    Outage map:
  • Mount Dora Electric
    Report a power outage: (352) 735-7141
  • Leesburg Electric
    Report a power outage: (352) 728-9830

Florida Division of Emergency Management

Hour By Hour Forecast for Mount Dora

Register to CODE RED for updates during the storm.

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Please Follow us on Twitter for Social Media updates: @CityofMountDora

Storm Debris Pickup

- A message from Waste Management Services

As you begin to clean up after the storm and remove debris, Waste Management wants to remind residents they must separate storm debris from residential garbage and recycling.  FEMA, in conjunction with the city (and county) and contractors, will collect storm debris.  Waste Management will continue to pick up household garbage and recycling.

Please do not blow leaves or sticks into the road.  Collect them as well.  This can cause storm drain blockage which, in turn, will cause flooding.

state of emergency