Requesting Records & Information
Submitting a Request
The city clerk’s office accepts and manages public records. The clerk’s office will take requests for public records and process the requests within a reasonable amount of time as required in Florida Statutes Chapter 119.
All persons, telephone calls, and written correspondence requesting public records from departments should be routed through the city clerk’s office at:
510 N. Baker St.
Mount Dora, FL 32757
Ph: (352) 735-7126
Fx: (352) 383-4801
Records requests will be reviewed, picked up, and paid for through the office of the city clerk.
Upon receipt of a public records request, the city clerk will acknowledge receipt of the request and forward the request to the appropriate department. The city clerk's office will provide an estimate of cost to the requestor and, upon approval of the cost, will retrieve requested records.
Depending on the volume of the request, a payment of 50% may be required up front prior to records being retrieved. The city clerk's office will notify the requestor when records are ready to be picked up.
The City of Mount Dora's custodian of public records is City Clerk Gwen Keough-Johns.
Public record requests to inspect or copy public records may be made to the city's custodian of public records, City Clerk Gwen Keough-Johns, at: 510 N. Baker Street, Mount Dora, Florida 32757, via email to: firstname.lastname@example.org or via telephone at: (352)735-7126.
Per Florida Statute 119.12, if you wish to assert that you were denied access to inspect or copy a public record, you must provide a written notice to the city's custodian of records, identifying it as a public records request, at least five business days before filing a civil action. The notice period begins on the day the written notice of the request is received by the custodian of public records, excluding Saturday, Sunday, and legal holidays, and runs until 5 business days have elapsed.
The contact information for the agency’s custodian of public records is posted in the agency’s primary administrative building in which public records are routinely created, sent, received, maintained, and requested and on the agency’s website.