Accessibility

ADA NOTICE OF COMPLIANCE

Accommodations Provided

In accordance with the requirements of Title II of the Americans with Disabilities Act (ADA) of 1990, the City of Mount Dora does not discriminate on the basis of disability in the admission, access, or operations of its programs, services, activities or facilities. In accordance with Title II of the (ADA), when viewed in their entirety, City of Mount Dora programs, services, activities and facilities are readily accessible to and usable by qualified individuals with disabilities.

Website Accessibility Statement

The City of Mount Dora is committed to ensuring that all residents and visitors, including persons with disabilities, are able to access and use all of our services. With this commitment in mind, we are continuously seeking solutions to improve the accessibility and usability of our website.

We understand that website users who have disabilities may use our website with the assistance of technology, including screen readers, captioning, transcripts and other auxiliary aids and services.  We are committed to providing all website users with information about our services and alternative ways we can offer those services. 

We strive to ensure that our website will comply with all applicable accessibility guidelines and standards but recognize that alternatives to using the website should be available in the event that a user with a disability encounters a problem using our website.   Should you encounter any inaccessible material or a barrier to the use of this website, please contact the City’s ADA Coordinator, Lisa McDonald at (352) 735-7142 Extension 1102 and email mcdonaldl@cityofmountdora.com.

Please be advised that our website is currently undergoing accessibility remediation with the goal of providing a better user experience for our residents and visitors with disabilities. During the remediation period, should you encounter any inaccessible material or a barrier to the use of this website, please contact the City’s ADA Coordinator, Lisa McDonald at (352) 735-7142 Extension 1102 and email mcdonaldl@citofmountdora.com. We appreciate your patience and understanding.

In accordance with the requirements of Title II of the Americans with Disabilities Act, the City will generally, upon request, provide appropriate aids and services leading to effective communication for qualified individuals with disabilities so they can participate equally in the City’s programs, services, and activities.

Reasonable Modifications

The City will make reasonable modifications to its policies, practices and programs to ensure that individuals with disabilities have an equal opportunity to enjoy all City programs, services and activities.

The ADA does not require the City to take any action that would fundamentally alter the nature of its programs or services, or which would impose an undue financial or administrative burden.

Accommodation Request

To make an accommodation request or file a complaint that a City program, service, activity or facility is not accessible to individuals with disabilities should be directed to the City’s ADA Coordinator, Lisa McDonald at (352) 735-7142 Extension 1102 and email mcdonaldl@cityofmountdora.com. TTY Users Dial: -800-955-8771, or Voice (V) 1-800-955-8770 via Florida Relay Service.

If you are using assistive technology to access content on this website and the format of any material interferes with your ability to access it, please let us know the nature of your accessibility problem, the preferred format in which to receive the material, the webpage address of the requested material, your contact information and any other information that would allow us to better assist you and correct the problem.


Website Accessibility

If you use assistive technology (such as a Braille reader, a screen reader, or TTY) and the format of any material on this website interferes with your ability to access information, please contact us. To enable us to respond in a manner most helpful to you, please indicate the nature of your accessibility problem, the preferred format in which to receive the material, the web address of the requested material, and your contact information. Users who need accessibility assistance can also contact us by phone through the Federal Information Relay Service at 1-800-877-8339 for TTY/Voice communication.

Accessibility Design Guidelines

Our website has been designed with the following accessibility guidelines in mind:

We work to comply with Section 508 as well as 2.0 A and AA referring to website accessibility standards.

If you have difficulty accessing the site or have any comments or feedback, please do not hesitate to contact us.

Browser Accessibility Information

Many popular browsers contain built-in accessibility tools.

Internet Explorer Accessibility Information

Firefox Accessibility Information

Chrome Accessibility Information

Additional Plug-ins

Adobe Reader is required to view and print PDF documents that appear on this website.

To download this program for free, visit the Adobe website.

To read PDF documents with a screen reader, please visit the Adobe Reader Accessibility website which provides useful tools and resources.

Adobe Flash may be required to view certain videos that appear on this website.

To download this program for free, visit the Adobe website.

To access flash content using a screen reader, please visit the Adobe Flash Player Accessibility website which provides useful tools and resources.

Supported Assistive Technology

Latest Version of JAWS for Windows

Latest Version of NVDA for Windows

Latest Version of VoiceOver for Mac OS X

Keyboard-Only Navigation