Apply for Utility Service

Welcome New Residents!

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Application Process

One business day notice required!

  1. Complete an APPLICATION
  2. Submit the application and required documentation to the Customer Service Department via email, fax, mail, night-drop box (located between City Hall and the community building), or in-person.
  3. Pay deposit or have it waived (see below).

Residential Applicants

Most residential customers may elect to have a credit check performed. If it passes, the deposit may be waived. Otherwise, contact Customer Service to find out actual deposit amounts.

Residential Deposit Amounts

The residential utility deposit required varies by location. Residential deposit amounts are 2 times the average monthly bill with minimums listed below:

Service
Residential Deposit 
 Electric
 $240
 Water
 $40
 Sewer
 $75
 Irrigation/Reclaimed Water
 $60
 Sanitation
 $35

Residential Deposit Refunds

Residential deposits may be refunded by request if, after two years, there are no more than 2 late payments made. If services are terminated prior to refund of the deposit, the deposit will be credited to the final account balance and any remainder will be issued to the customer in the form of a check.


Commercial Applicants

All commercial customers are required to pay a deposit. A renewable security bond will be accepted in lieu of payment for required deposits over $1000.00

Commercial Deposit Amounts

The commercial utility deposit required varies by location. Commercial deposit amounts are 2 times the average monthly bill with minimums listed below.

Service
 Commercial Deposit
 Commercial Demand Deposit
 Electric
 $240
 $1,500
 Water
 $40
 $40
 Sewer
 $75
 $75
 Irrigation/Reclaimed Water
 $60
 $60
 Sanitation
 2 x average monthly
 2 x average monthly

Commercial Deposit Refunds

Commercial deposits must remain on the account for as long as it is open. When services are terminated, the deposit will be credited to the final account balance and any remainder will be issued to the customer in the form of a check.

Contact Us


  1. Ph: (352) 735-7105
    Fx: (352) 735-2892

    510 N. Baker St.
    Mount Dora, FL 32757

    Hours of Operation
    8:00 am to 5:00 pm
    Monday through Friday